Terms of service

Terms of Service

Overview

This website is operated by FlexiKnee Pro. Throughout the site, the terms “we”, “us”, and “our” refer to FlexiKnee Pro.

By accessing our website and purchasing products from us, you agree to comply with and be bound by the following Terms of Service, including all policies referenced on this website. These Terms apply to all visitors, customers, users, and others who access or use the site.

If you do not agree with these Terms, please do not use this website or our services.

We reserve the right to update, modify, or replace any part of these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.

Our store may be hosted and operated through third-party e-commerce platforms and payment providers that enable us to sell products and services online.


1. Eligibility and Website Use

By using this website, you confirm that:

  • you are at least the legal age in your country or region of residence,
  • the information you provide is accurate and complete,
  • you will not use our products or website for unlawful purposes,
  • you will not attempt to interfere with the security or functionality of the website.

The use of malicious software, hacking attempts, fraudulent transactions, or misuse of the platform is strictly prohibited.

We reserve the right to suspend or terminate access to users who violate these Terms.


2. Products and Services

We strive to ensure that all product descriptions, images, and pricing information are accurate and up to date. However, we cannot guarantee that all information will always be completely error-free.

Product colors and appearance may vary slightly depending on screen settings and device displays.

We reserve the right to:

  • limit product quantities,
  • discontinue products at any time,
  • refuse or cancel orders at our discretion,
  • update pricing without prior notice.

All products are subject to availability.


3. Orders and Billing

By placing an order, you agree to provide current, complete, and accurate billing and shipping information.

We reserve the right to refuse, limit, or cancel orders suspected of:

  • fraudulent activity,
  • unauthorized resale,
  • abuse of promotional offers,
  • inaccurate payment or shipping details.

If we cancel or modify an order, we may attempt to contact you using the information provided during checkout.


4. Pricing and Payments

All prices displayed on the website are listed in the applicable currency and may be subject to taxes, duties, or shipping charges depending on your location.

We reserve the right to change prices at any time without prior notice.

Payments are processed through secure third-party payment providers. We do not store full payment card details on our servers.


5. Shipping and Delivery

Delivery times provided on the website are estimates only and may vary depending on shipping carriers, customs procedures, weather conditions, or other external factors.

We are not responsible for delays caused by shipping companies or events outside our reasonable control.

Customers are responsible for providing accurate shipping information. We are not liable for orders delivered to incorrectly provided addresses.


6. Returns and Refunds

Returns and refunds are governed by our Refund Policy available on the website.

Please review the Refund Policy carefully before making a purchase.


7. Third-Party Services and Links

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by us.

We are not responsible for the content, policies, or practices of any third-party websites or providers.

Your use of third-party services is at your own risk and subject to their respective terms and policies.


8. Intellectual Property

All website content, including but not limited to:

  • logos,
  • branding,
  • product images,
  • graphics,
  • text,
  • website design,
  • and other materials

is the property of FlexiKnee Pro or its licensors and is protected under applicable intellectual property laws.

Unauthorized copying, reproduction, or commercial use of any content is prohibited without prior written permission.


9. User Content and Feedback

If you submit reviews, suggestions, feedback, or other content to us, you grant us a non-exclusive, royalty-free right to use, reproduce, publish, or display such content for business and marketing purposes.

You agree not to submit content that:

  • is unlawful,
  • misleading,
  • defamatory,
  • abusive,
  • offensive,
  • infringes intellectual property rights,
  • or contains malicious software.

We reserve the right to remove content at our discretion.


10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using this website, you consent to the collection and processing of your information as described in that policy.


11. Limitation of Liability

To the maximum extent permitted by applicable law, FlexiKnee Pro shall not be liable for:

  • indirect or consequential damages,
  • loss of profits,
  • data loss,
  • business interruption,
  • or any damages resulting from the use or inability to use our website or products.

All products and services are provided “as available” and “as is” unless otherwise required by law.

Nothing in these Terms excludes rights that cannot legally be excluded under applicable consumer protection laws.


12. Disclaimer

We do not guarantee that:

  • the website will operate uninterrupted or error-free,
  • all information will always be current or accurate,
  • defects will always be corrected immediately.

Use of the website and services is at your own risk.


13. Governing Law

These Terms shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which the business operates, without regard to conflict of law principles.

Consumers may also benefit from mandatory rights and protections available under local consumer laws.


14. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.


15. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any changes will become effective immediately upon publication on this website.

It is your responsibility to review this page periodically.


16. Contact Information

For questions regarding these Terms of Service, please contact:

flexikneepro.contact@gmail.com